Channel Expert Hour

HIPAA? GLBA? PHI? PII? Security breaches? Man in the Middle Attacks? How do you solve these security challenges for your customers?

Wednesday, December 2, 2015  2:00pm ET / 11:00am PT

J2 Digital communication solutions give your customers great value in productivity and collaboration. But they also present inherent security vulnerabilities. And the more your customers depend on digital communication … the more vulnerable they are to breaches.

In this webcast, we explore how IT solution providers are eliminating specific security vulnerabilities with cloud-based fax technology. Plus, as a recurring, subscription-based service, you’ll learn how you can offer cloud fax both as a new revenue stream and as a way to build complimentary, relationship-expanding streams with existing clients.

Join Penton Technology Contributing Editor Ryan Morris and other channel experts from J2, TELUS, and Ramsey Solutions to discuss how partners are taking advantage of the most modern version of faxing - fully cloud based - as the rock solid and proven solution recognized as a key way to achieve secure document transmission and increase revenue.

Friends with Benefits—and the Problems They Create
Session Three of Three:
Dealing with the Threat Within, Customer Employees

Thursday, December 3, 2015  2:00pm ET / 11:00am PT

Webroot Every business has important partners that it engages on an ongoing basis. Today, the overwhelming majority of interactions between important business allies take place electronically. It’s very common, for example, for partners to have the log-in credentials to any number of companies with whom they engage. But there’s a downside to all this electronic coziness: the risk of data, applications and network compromise. Remember the Target attack? It all started when an outside HVAC contractor with Target network credentials was attacked. Not long after, cyber thieves found themselves inside Target’s corporate systems. Similarly, Home Depot was compromised when one of its vendor partners was breached. In this session, learn the best practices, policies and technologies that will help you show your customers how they can avoid a similar fate.

MSP’s are leveraging the divide between the NOC & SOC

Tuesday, December 8, 2015  2:00pm ET / 11:00am PT

AccelOps Security, Performance and Compliance as a Service presents a tremendous growth opportunity and market for MSP’s looking for more ways to add value and revenue with their service offerings.

Many are turning to the opportunities associated with the divide between the NOC & SOC into a higher margin, more strategic and “stickier” product offering. In this session you will learn industry trends, how to leverage them, and how other MSP’s have broadened their service offerings and gained higher value with their customers.

How High Availability Can Super-Satisfy Your Customers and Grow New Revenues

Wednesday, December 9, 2015  2:00pm ET / 11:00am PT

NEC System availability is increasingly essential for revenue generation in a wide range of your customers’ businesses. But IT infrastructure – even in the cloud – is not perfect. And while Disaster Recovery is a good first step, it does not prevent business disruption. With every outage, revenue is lost and customers complain. On average, small/medium businesses lose $4,000 to $8,000 each month due to downtime – in lost revenue, labor to recover, etc. – even if they are not aware of it.

True High Availability prevents downtime, but it used to be prohibitively expensive for all but the most critical operations.

Now there are High Availability solutions that are cost-effective, more automated, and easier to implement.

In this 30-minute webcast, NEC Business Manager George Wu and Penton Technology Contributing Editor Ryan Morris discuss opportunities for MSPs to offer High Availability. Specifically, this webcast will cover:

  • The need for High Availability (HA) in the MSP market
  • How MSPs can easily offer HA for their customers
  • Key benefits of HA for your business: Incremental revenue, differentiation, retention
  • Typical examples of low-cost, highly reliable HA in action.

Speak SMB Security: How YOU Can Be a Security Thought Leader

Tuesday, December 15, 2015  2:00pm ET / 11:00am PT

AccelOps Cybercrime is headline news, but while the media focuses on enterprise and government breaches, small business owners are left hungry for information relevant to their businesses. This gives MSPs who know how to ‘Speak SMB Security’ an unprecedented opportunity to become known as thought leaders in their community and market their services without spending a single dollar.

Join Adrienne Merrick-Tagore, Sr. Product Marketing Manager at OpenDNS, to learn engaging and relevant SMB security content that can put you in front of prospects that matter. Adrienne will also be joined by executives from profitable and growing MSPs who will share their best practices for using security presentations to grow monthly recurring revenue.

In this session, you will learn how to:

  • Frame the threatscape in a way that is interesting and relevant for your SMB customers.
  • Use the OpenDNS turnkey presentations to be a thought leader in your community.
  • Get invited to present to an audience of potential customers, turning presentations into new business.

Strategies to Grow Your Business in Today's Climate

Wednesday, December 16, 2015  2:00pm ET / 11:00am PT

Weebly Cloud computing has fundamentally revolutionized the way we do business, create strategies, and support users. Today, it's more important than ever to know and understand the scope of what a hosting provider can do and the types of services they can provide. Contributing editor Bill Kleyman will discuss best practices to differentiate yourself in a competitive landscape. This will include a checklist of the offerings re-sellers/hosting companies must have to effectively serve their customers.

Kleyman will also offer guidance to businesses (customers) as they build their hosting strategy. For example, they should definitely consider the following questions -- Are you hosting an e-commerce site or just an application? Are you supporting a web portal with back-end systems and data bases? How prepared is your cloud provider around business continuity and reliability? Most of all - can your cloud and hosting provider supporting your business and help you grow?

Attend this webinar to learn how businesses can directly align with cloud and hosting providers to create more agility, growth, and go-to-market strategies.

The Best Way To Price, Market And Sell Your Managed Services Offerings

Wednesday, December 16, 2015  2:00pm ET / 11:00am PT

Kaseya There are many fundamentals of being a successful managed service provider (MSP). You need a solid service, which is scalable, efficient, and lucrative. You have to be able to sell that service to customers. And last, you need to be able to keep those existing customers when it comes time to renew the contract. In this webinar you will learn the best ways to price, market and sell your services – and improve your ability to attract, win and maintain customers. We will cover:

  • The top characteristics of effective MSP pricing models
  • How MSPs can increase the trust their customers have in a managed services provider
  • How to shift sales team from cold calling to more effective selling techniques

Prepare to Thrive in 2016 … and Beyond!

Thursday, December 17, 2015  2:00pm ET / 11:00am PT

N-able In the past year, many trends have impacted the market for IT solutions and managed services and how we do business. From the continued evolution of the cloud and the Internet of Things … to increased pressure on regulatory compliance, MSPs must expand their solution portfolios as well as adapt how they deliver services. How confident are you in your plan to evolve your services, expand your offerings to stay relevant in the future, and keep an eye on your business at the same time?

Join Ali Mahmoud, SolarWinds N-able Senior Product Marketing Manager for a special year-end webinar that focuses on these trends, what they mean to an MSP and how you can capitalize on them. Ali will discuss:

  • Pricing Commoditization
  • Evolution of Cloud/IoT
  • Compliance and Security as a Service

Register to receive your complimentary copy of the

MSPmentor 501 Report
2015 MSPmentor 501 report
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