Channel Expert Hour

Creating Customer Confidence in a Ransomware World

Wednesday, June 29, 2016  2:00pm ET / 11:00am PT

StorageCraft The security threat from ransomware is evolving and increasing … and the impact goes beyond the cost of security software and monitoring services. In fact, the most significant implication of ransomware is that it’s robbing your customers of their belief that technology systems can be reliable, secure resources to run critical parts of their businesses. And without confidence in IT, they plan to spend less on new systems … which has a spiraling effect on their business and your revenues. So how will you help your customers overcome ransomware threats and rebuild their confidence in their IT systems? In this session, Ryan Morris, contributing editor for Penton Technology, will examine the latest trends in the IT security segment and outline a specific 3-part plan for addressing your customer’s ransomware challenges. Key topics to be covered include:

  • Understanding the scope and financial impact of ransomware attacks in the US
  • Defining the role of IT systems, service providers, and end users in preventing or recovering from a ransomware attack
  • Creating a customer story that builds urgency for addressing ransomware threats without resorting to fear tactics

How Cloud-Based Backup Can Benefit Both MSPs and their Customers

Thursday, June 30, 2016  2:00pm ET / 11:00am PT

solarwinds The growing security threat facing organizations of all sizes and across industries is a huge opportunity for managed service providers—if they can figure out a way to provide services that will bolster customers’ ability to operating their business even in the face of cryptolocker or data loss due to employee error. The right balance will result in higher profits, recurring revenue opportunities and a means to more effectively engage with clients. One way to achieve this balance is through remote support tools that create efficiencies for both customers and MSPs.

Register for this seminar, presented by Ali Mahmoud and learn:

  • How can you ensure the safety of customer data regardless of the reason for data loss
  • How to restore just the files that are affected by cryptolocker
  • How to have a minimum impact on customer infrastructure when backing up large data sets
  • How to maximize revenue per customer device while minimizing your storage costs

The Perpetually Valuable MSP

Tuesday, July 12, 2016  2:00pm ET / 11:00am PT

LogicNow Why did you become a Managed Services Provider? Of all the things you could be doing with your business, you chose to build a business that delivers proactive monitoring and management services for IT systems and resources used primarily by small and medium sized businesses. That sounds like a sound business strategy. As a principal characteristic, you are paid on a recurring contract basis to deliver services that could have previously been done by customer IT staff or other outside resources on a reactive time-and-materials basis. But to grow, can you answer three important questions?

  • First, what are the meaningful advantages of a Managed Services business model that you need to take advantage of in order to optimize your performance today?
  • Second, which elements of a Managed Services business model are most likely to need a significant change in the next few years, and how will the MSP value proposition need to evolve to stay relevant?
  • Third, how can a Managed Services Provider manage their business today, keep track of shifting market conditions and prepare to adapt, and manage the business through multiple change cycles without losing control of the business?

Join Dave Sobel, Director of Partner Community and managed services expert as we explore the answers to this topic and how to become the Perpetually Valuable MSP.

How to Get the DRaaS Opportunity

Thursday, July 28, 2016  2:00pm ET / 11:00am PT

Veeam According to The Veeam® DRaaS Market Opportunity survey, 46% of companies worldwide consider DRaaS a winning strategy for their current and future business – encouraged by its advantages, in spite of the hurdles to overcome.

Disaster Recovery-as-a-Service has emerged as the #1 opportunity for service providers to increase their appeal and grow revenue. Historically, DR is one of the most important investments an enterprise can make, but it tends to be a real chore, expensive and painful. Disaster Recovery-as-a-Service turns that on its head and rethinks DR as a better, faster and radically less expensive concept than traditional site-to-site replication. Still, current tools are expensive or only allow you to address a narrow slice of the market. Well, all that’s about to change.

Learn how DRaaS enables an exciting new opportunity for service providers by understanding:

  • Why traditional DR is a burden for enterprises of any size
  • How DRaaS disrupts the traditional DR market, and represents a huge business opportunity for any service provider
  • How Veeam reduces the cost and complexity of delivering DRaaS

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