Channel Expert Hour

Attracting Customers That’ll Give You Best-in-Class Profits by Managing Their Biggest Risks

Thursday, April 30, 2015 - 2:00pm ET / 11:00am PT

Join Rob Rae, VP of Business Development with Datto and Steve Lewis, Senior Client Advisor with Service Leadership, Inc., for an actionable and compelling session for MSP executives on how to integrate risk-benefit into your selling motions, as do the top performing MSPs.

Top performing MSPs know that closing good deals means not just selling cost-benefit but also risk-benefit. These MSPs at high Operational Maturity Level© – that is, generating high growth, profits and service quality – focus on attracting customers who not only understand the upside of great IT in reaching their business goal, but also understand the need to minimize the downside risk of IT as well. This allows them to sell a win/win outcome: delivering high value in terms of cost- and risk-benefit while securing the customer’s buy-in to the safest operating practices for both parties.

Included in this session will be a live Q&A segment in which attendees can anonymously ask questions of the Subject Matter Experts from both companies.


Tired of VPN and FTP: How to Make the File Server More
Accessible for Clients

Thursday, May 7, 2015 - 2:00pm ET / 11:00am PT

The majority of SMB clients store most or all of their data on an on-premises file server, a situation that has unfortunately created data silos, inhibited collaboration, and forced employees to struggle with outdated remote access technologies. But is there a better way? In this Channel Expert Hour, join Connie Arentson, Vice President of Service & Operations at Heartland Technology Solutions, and Ted Hulsy, Vice President of Marketing at eFolder, as they share how to make the file server more accessible using business-grade file sync.


Modernizing Your Service Model With On-Demand
Workforce Technology

Thursday, May 21, 2015 - 2:00pm ET / 11:00am PT

Intense competitive pressures. Swirling market forces. The current tech services landscape resembles that of a perfect storm. Service providers are fighting battles on every front and must find ways to adapt in a rapidly evolving world.

The key to survival for IT companies? Building a workforce that helps them:

  • Respond to unpredictable market conditions in real-time.
  • Proactively anticipate market trends
  • Leverage data to make real-time decisions
  • Accelerate service delivery processes

Register for this 30-minute webinar and learn how today’s top service businesses are leveraging on-demand workforce technology to help them thrive in a modern service world.

Reserve your seat today!

Work Market

Better sales through security sophistication: going beyond
AV and firewalls

Tuesday, June 9, 2015 - 2:00pm ET / 11:00am PT

Small and medium-sized businesses (SMBs) often believe antivirus (AV) and firewalls provide adequate protection. But as an MSP, you know better. The challenge is, how do you get your customers to buy into better security? Join Dima Kumets, Sr. Product Manager at OpenDNS and Eric Rockwell, CIO/principal at centrexIT, to discuss how MSPs can get customers onboard with the security they really need, bundled into their managed service offerings. Plus, learn how this OpenDNS partner has leveraged advanced cloud security to open new revenue opportunities by increasing the value of his managed service.

In this one-hour webcast, you’ll learn:

  • How the way we work has changed our security needs.
  • Why cybercriminals target small and medium-sized businesses (SMBs).
  • How to explain the importance of security to non-technical customers.
  • What you can do to protect your customers in a standardized, repeatable way.
  • Real world tips on increasing your revenues straight from another MSP, Eric Rockwell.

You must have Javascript and Cookies enabled to access this webcast. Click here for Help.

By submitting this form, I acknowledge and agree to Penton's Terms of Service and to Penton's use of my contact information to communicate with me about Penton's or its third-party partners' products, services, events and research opportunities. Penton's use of the information I provide will be consistent with Penton's Privacy Policy. In addition, I understand that my personal information will be shared with any sponsor(s) of the resource, so they can contact me directly about their products or services. Please refer to the privacy policies of such sponsor(s) for more details on how your information will be used by them.

*No purchase necessary. Webcast registration and live attendance required. This giveaway is void where prohibited by law. The winner will be chosen at random by a member of the Nine Lives Media staff. Taxes if applicable are the responsibility of the winner. Nine Lives Media and event sponsor are not liable for anything relating to this giveaway. Amazon and Starbucks are not affiliated with this giveaway.